We already use Jobber or Housecall Pro. Why add this?
Keep it. Those tools can send messages, but somebody has to set them up and keep them running. We do that part, run a real follow-up schedule on your open quotes, work through your old ones, and send you the monthly report. Anything your system already does well, we leave alone.
Won't an AI on the phone sound robotic?
Your phone rings you first. The AI only picks up when you can't, like after hours or when you're up on a job. It sounds like a person on your team, and it's honest if someone asks, lets callers know the call may be recorded or transcribed, and either books the job or passes the call to you. It never makes up a price.
We got burned by an agency. What's different?
You work with me directly, one on one, start to finish. I make sure you get what your business actually needs, and it stays inside your budget. Your contacts and your number stay yours. It's three months, then month to month, and we're usually live about a week after text approval.
Do I have to learn new software?
No. Forward or BCC your quotes to one address, or text the customer's number and the amount to your own line. Once a week you get a text listing open quotes: reply with the ones that closed. That's the whole job on your end.
Will you text people who never asked?
No. Texts go to people who asked you for a quote or a booking, or who opted in. Old quotes and past customers get email unless they said texts are fine. We don't cold text and we don't make AI calls out.
What does it cost?
Each package starts at the from-price on its card. Setup fees run from $997 to $7,500, and there's one above that, Everything Handled, for shops that want the whole front office handled. The software companies charge around $600 a month and hand you a login. Our entry package costs less and we do the work. Your exact number comes out of the free audit, from how many quotes you send, your average job and what you already pay for, because a 2-truck shop and a 10-truck shop don't need the same build. If you'd rather pay a year up front, it's 10 months' price. Need it faster? Rush build is +50% on the setup. You see the setup fee and the monthly before anything starts. Website plans are listed on the main site.
How many more jobs are we talking?
Depends on what's leaking. A shop sending 20 quotes a month and closing 5 usually has 2 or 3 more in there that only needed a follow-up. The audit puts a real number on yours before you pay anything.
Will my customers get annoyed by the texts?
No. They only hear from you about a quote they asked for or work you already did, in your words, and every message stops the second they reply. Most people answer the first one.
I'm already busy. Why would I want more?
Then it's the right kind of busy. The follow-up is the part you skip because you're busy, and that's the money sitting on the table. It runs without you, and you get a text a week.
Who's actually answering my phone?
Your line rings you first, same as now. Only the calls you can't take get a text back or an after-hours answer, and you see every one of them.
Do I need a new website for this?
No. It works with the site and the phone you have. If your site is the leak, the audit will say so, and that's a separate fix.
What does the first month look like?
Week one we set it up and you approve the wording. Day 7 it's live. Day 30 you get one page with what came back, in dollars.