Every quote you send gets a polite follow-up at day 2, 7, 30 and 60, and it stops the moment the customer answers. Missed calls get a text back. We set it up and run it. You keep quoting.
From $1,500 setup + $497/mo, exact quote on the call. Need a website too? See the website plans.
Running. Next up: day 7.
One to five trucks, jobs over about $2,000, and a phone that rings while you're on a roof or under a house. If you're busy on word of mouth already, this mostly gives you time back: the follow-up you mean to do gets done without you.
Each one in plain words: what it does and what your customer sees.
After a quote goes out, your customer hears from you four times over two months. The first note, on day 2, asks if they have questions. A week in, it asks one thing: was it the price or the timing? At a month it checks in with the folks who were shopping around, and at two months it closes the quote out politely.
It stops on any reply, when you mark the job won or lost, or if they text STOP. Texts go to customers who asked you for the quote and gave a cell number. Anyone else gets the same notes by email. We write the messages with you so they sound like you, and you approve them before anything goes live.
When you can't pick up, the caller gets a text from your business number within a minute: what's the job, what's the address, and when's a good time to call. You get their answers on your phone, so the callback is a quick one.
Source: CallRail 2025 data on 1.1M leads found home services businesses miss 14% of calls. callrail.com
Someone fills out the form on your site or a Facebook lead form, and a reply goes out by text and email right away. It confirms you got it and asks the one or two things you always need to know. It stops as soon as they answer, and you take it from there.
When a job's done, the customer gets a short "How did we do?" text. If they say good, the Google review link goes out right away. If not, we ask what went wrong and send it straight to you so you can make it right. After the fix, or a few days later, they get the same review link as everyone else. Nobody is left without the link and nobody gets a reward for a review.
If a review of three stars or less lands, you get an alert right away. Whether to call them or reply is up to you.
Once a month you get one page: calls caught, quotes followed up, replies, reviews, and the dollars that came back. A quote only counts as won back if it sat 14 or more days with no answer and came back after one of our follow-ups. The report keeps a running total since you started, so a slow month doesn't hide what's been won.
Friday afternoon you get one text with the week. Calls caught, quotes chased, replies, jobs won back and what they were worth. Under it your open quotes come as a numbered list, and you reply with the numbers that closed. Ten seconds to read, a few numbers to answer.
Phone carriers make businesses register before they can send texts. We file that registration, add a short consent line to your site's quote form, walk you through forwarding missed calls to your new line (about five minutes on your phone), and check every month that forwarding still works.
Tap through a single quote from the day it goes out to the end of the month.
Then forward or BCC that email to the address we give you, or text the customer's number and the amount to your own line. That puts the quote on the list. Nothing else changes about how you quote.
What you textQ 503-555-0142 8400 cedar fence
Two days later the customer gets a friendly note from your number asking if they have questions. It lands while they still remember you and the quote is fresh.
Example textHi Jen, it's Sam at Oak Hollow Fence. Any questions on the cedar fence quote? I can walk the line with you again this week.
Day 7 asks if it was the price or the timing. It's easy to answer, and either answer tells you what to do next: adjust the scope, hold the price, or book later.
Example textQuick one so we don't bug you: was it the price or the timing? Either answer helps.
A month out, plenty of customers are still deciding, or the other bid fell through. Day 30 reminds them you're still around and ready.
Example textHi Tom, Sam at Oak Hollow again. If you still want the gate and 60 feet done, we can hold the price through the month.
Day 60 closes the quote out on your end and leaves the door open. After that, no more messages go out on that quote.
Example textHi Priya, last note from us on the fence quote. We'll close it out on our end. If plans change, just reply here.
Yes, no, a question, or STOP: the schedule ends on that quote and you get a text with what they said. Calling back the same hour is the part that's still yours.
Alert on your phoneJen replied on the cedar fence: price. Follow-ups stopped.
Every Friday you get your open quotes as a numbered list. Reply with the ones that closed, like "1 3". Those are marked won and their follow-ups stop. No app to open.
Calls caught, quotes followed up, replies, reviews, and the dollars that came back, with a running total since you started. We go over it with you if you want.
Times follow quiet hours: no texts early in the morning or late at night, and never more than a couple on the same day.
A follow-up list only works if it stays current, and nobody wants one more app to keep current. This one runs on two habits you already have: sending email and sending texts.
Q 503-555-0142 8400 cedar fenceChange the numbers to match your shop. The result is shown as gross profit, what's left after materials and labor, because that's the money you actually keep.
How we count a quote as won back: it sat 14 or more days with no answer, then came back after one of our follow-ups. Quotes that would have closed anyway in the first couple of weeks don't go on the report as ours.
What this leaves out: missed calls caught and reviews earned. Those show up on the monthly report as counts. We don't put a dollar figure on them here.
Most of the list is ours. Yours is short on purpose.
Setup in the first week, then the running of it every month.
About five minutes a week once it's running.
Every Quote Chased is the first step of three for trades. Everything here carries up into the next one.
No quote goes cold and no caller waits.
Built for: 1 to 5 truck shops quoting jobs over $2,000.
Old quotes re-closed, new ones bigger, after-hours calls booked.
Built for: shops sending 15+ quotes a month on $5,000+ jobs.
Members who pay monthly, replacement work found early, one number at 7am.
Built for: shops with 500+ past customers and someone in the office, or 250+ calls a month.
Your whole front office, run for you.
Built for: 10+ trucks or 4+ bays with someone already in the office. By conversation, not a form.
Our promise: if the first 90 days don't show at least $10,000 recovered, your next month is free.
When to move up to Quote Closer Desk: you're sending about 15 or more quotes a month at $5,000 or more, you have a year of old quotes nobody went back to, or after-hours calls are going to voicemail. Your monthly report will show it before we bring it up.
Moving up keeps everything already running. Nothing gets rebuilt.
Single pieces you can add on top when a specific problem shows up. Each is quoted on its own.
One pass over the last 12 months of quotes nobody went back to. By email unless they opted in to texts.
Makes you moneyThree options on every quote instead of one number, with your own lender's link on it.
Makes you moneyCustomers text photos, you get a draft range from your own prices to approve. Fewer drive-outs to jobs that won't buy.
Saves you timeA weekly intro email to contractors pulling local permits. Email only, with an easy opt-out.
Makes you moneyA clean way for managers to send you work orders, and a photo report back when each job is done.
Makes you moneyApplicants get a text right away, book their own interview and get reminders through day one.
Saves you timeThere are more on the full list, sorted by where the work slips: getting the lead, closing it, getting paid and bringing customers back.
See all fixesAsk us anything else by text.
They're spread over two months, they're short, and the schedule ends the moment someone answers. A customer who says no, or texts STOP, never hears from it again. We also keep texts out of early mornings and late nights.
That's what the Friday text is for. Reply with the number of that quote and its follow-ups stop. If one slips through, the customer gets a friendly check-in, not a sales pitch, and you can text us to fix it.
Yes. We draft them with you before launch, in your words, and you approve the set once. After that they run without asking you. Text us any time you want a change.
Keep it. Those tools can send messages, but somebody has to set them up and keep them running. We run a real follow-up schedule on your open quotes and send you the report. Anything your system already does well, we leave alone.
No. Every message in this setup is one you approved ahead of time. The AI follow-up and after-hours answering are part of Quote Closer Desk.
This setup works on new quotes from the day it starts. Old quotes are a one-time pass, by email unless the customer opted in to texts. It's included in Quote Closer Desk or you can add old quotes turned into jobs on its own.
Email follow-up and the forms can run in the first week. Texting starts once the carriers approve it, and we're usually live about a week after that approval.
It's quoted because I put together the best setup for each business, based on its size and what it actually needs. I price it after the free audit, from how many quotes you send and your average job. You'll see the setup fee and the monthly before anything starts. Website plans are listed on the main site.
Text Chase the number. We'll run the free audit with you and tell you if Every Quote Chased pays for itself on your numbers.