A customer reads your quote and has a question. It gets answered by text from a fact sheet you approved, never with a made-up price, and you get a text the minute someone is ready to book.
In the example you're Dana, the customer. Pick what you'd text back and watch what reaches Mike's phone.
Text back as Dana
You did the drive, the measuring and the write-up. Then the customer goes quiet, or asks something at 9pm and nobody answers until the next day. This is how owners describe it.
I get ghosted after estimates all the time.
The AI keeps the thread open with questions people can answer in one text, and answers theirs right away.No time to look back at every job I bid.
Every open quote gets worked. You only hear about the ones that move.Price shoppers call back a month or two later.
Polite check-ins at day 30 and 60 keep you the one they come back to.Big jobs stall on "we need to think about the money."
Your lender link goes out if it's on your sheet, and the price question goes to you.The gap between quoted and booked is bigger than missed calls.
Quoted work gets answered as fast as you'd pick up a ringing phone.Paraphrased from public posts on contractor forums and trade blogs. Not our customers.
You keep quoting the way you do now. We set this up and run it. Tap through the steps.
Forward it or BCC one address, or text the customer's number and the amount to your own line. That puts it on the list. There's no new app to learn.
By text if the customer asked for the quote by text or opted in, by email if not. The messages read like they came from your shop, it's honest if anyone asks who they're talking to, and STOP always works.
What's included, how soon you can start, the warranty, payments. The AI answers from the fact sheet you approved, word for word where it matters. If the answer isn't on the sheet, it tells the customer it'll check with you and sends you the question.
No discounts, no ballparks, no "around." It tells the customer that you set prices and that you'll reach out, and the question lands on your phone with the other bid if they mentioned one.
When someone asks for dates, says yes or wants the second visit, the AI books the slot from your calendar and texts you right away. Then it goes quiet on that thread and you take it from there.
A "no thanks," a STOP, a booked visit or you marking the quote won or lost ends the follow-up. Texts keep to quiet hours. Every thread is there for you to read.
Turn a line off and ask the same question. When the answer isn't there, it doesn't guess. It hands the question to you.
Pick a question above
It earns its keep when you have a steady pile of open quotes and customers who ask the same few questions.
Put in your own quotes. The example starts at 5% more quotes closed because questions got answered the same day. The free audit looks at what you do today.
How we count a quote as won back: it sat 14 or more days with no answer, then came back after one of our follow-ups. Only those go on your monthly report.
Gross profit is sales times your margin. It's what the jobs leave you before overhead, and the number to hold our fee against once it's quoted.
An AI talking to your customers should have hard edges. These are the ones we set, and they're the same for every shop.
Question answering comes inside Quote Closer Desk and Revenue Engine. On Every Quote Chased it's an add-on, since that setup sends the follow-ups it answers.
No quote goes cold and no caller waits.
Built for: 1 to 5 truck shops quoting jobs over $2,000.
Old quotes re-closed, new ones bigger, after-hours calls booked.
Built for: shops sending 15+ quotes a month on $5,000+ jobs.
Members paying monthly, past customers coming back, one number at 7am.
Built for: shops with 500+ past customers and someone in the office.
Your whole front office, run for you.
Built for: 10+ trucks or 4+ bays with someone already in the office. By conversation, not a form.
Our promise: if the first 90 days don't show at least $10,000 recovered, your next month is free.
It writes like someone at your shop, so most people just answer. If anyone asks whether they're talking to a real person, it tells them the truth. If they'd rather talk to you, it hands the thread over.
It answers only from the sheet you approved, so the usual mistake is a question it should have passed to you. We read the threads every week and fix the sheet. You can read every thread too, and take any of them over.
Only a number you put on the sheet, repeated as written. It never discounts, never gives a ballpark and never matches another bid. Price questions come to you.
Only people who asked for a quote by text or opted in. Everyone else gets email. Texts keep to quiet hours, and STOP ends them for good.
No. It works by text and email. No AI phone calls go out from your number.
Keep quoting where you do now. Forward or BCC the quote to one address and we take it from there. Once a week you get one text listing your open quotes, and you reply with the ones that closed so the follow-ups stop.
Yes. It's quoted on its own after the free audit. It needs the day 2, 7, 30 and 60 follow-ups underneath it so there are conversations to answer, so most shops get it inside Quote Closer Desk.
Text Chase how many quotes are open right now. We'll run the free audit with you and tell you if it fits your numbers.