Where are jobsslipping throughthe cracks?
8 taps for trades and auto shop owners. You get a score and the spots where calls, quotes and repeat work fall through, worst first, with why each one leaks.
A call comes in while you're on a job. What happens?
Someone calls at 7 PM on a weekday. What happens?
Someone fills out your website or Facebook form. How fast do they hear back?
You send a quote and hear nothing. Then what?
How many of your quotes are open right now?
After a job, how do reviews get asked for?
Someone says "not right now" to a quote or a repair. Do they hear from you again?
Do you know how many calls and leads you missed last month?
Your score is in.
See where it leaks0out of 100
Your leaks show up here.
Answer the 8 questions above. Nothing is saved or sent until you fill out the form.
No score yet. Take the 8 questions, or skip them and ask for the free audit below.
Each answer scores 0, 1 or 2. Green tags are spots that already look covered.
We make sure nothing slips through the cracks.
Each piece closes one of the leaks above, and each is built the way it is for a reason.
- Missed-call text back
Every call you can't take gets a text in about 30 seconds, nights and weekends too. A question is easy to answer, so people reply instead of calling the next name.
- Quote follow-up at day 2, 7, 30, 60
Written in your words and approved once. Any reply stops it and lands on your phone, so nobody gets chased after they answer.
- Review ask after every job
One text with the link while the job is fresh. One tap is easier than remembering later.
- "Not now" asked again
Declined quotes and repairs get a note at 30, 90 and 180 days, when the timing may be better.
- A report on the 1st
Calls caught, quotes chased and what came back, so you can see the leaks close.
- Live test with you watching
Before it goes live we run a real test call and text with you, so you see exactly what customers get.
What the audit is. A call where we look at your missed calls, your open quotes and what you already have set up. If the numbers don't support a setup, we'll tell you.
Who it's for. Trades and auto repair shops that quote jobs or write repair orders every week.
Rather just text? Say what you do and roughly your score, and I'll take it from there.
Text Chase